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Your privacy is important. The Skin Confidential takes the responsibility of handling your personal information very seriously. This Privacy Policy describes in detail how your personal information is collected and remains private.
This Privacy Policy applies to the services offered by The Skin Confidential.
The Skin Confidential is committed to protecting your privacy and any personal information we collect. The Skin Confidential complies with the Privacy Act 1988 (Cth). This policy explains how we may collect, use, disclose and otherwise handle personal and sensitive information. The Skin Confidential is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, The Skin Confidential will only collect and use personal information as set out below. For the purposes of this Privacy Policy personal information may mean some or all of the following: a client’s name, contact details, date of birth, emergency contact details, bank account and/or credit card details, other identification details, payment history, treatment details, before and after photographs and other sensitive information.
The Skin Confidential will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a client or prospective client. The Skin Confidential collects personal information primarily to enable clients to services offered. The Skin Confidential may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988 (Cth). You don’t need to identify yourself when making contact (e.g. to find out more about treatments or products) however in certain situations identification is needed to make return contact or carry out procedures. When a treatment or product is purchased personal information will be requested in order to provide the requested treatment or product, provide updated information, and advise of other treatments and products, which may be of interest. You are not obligated to provide personal information however failure to do so may result in The Skin Confidential being unable to provide services to you. Personal information is collected directly from clients or potential future clients when they personally complete and submit a booking request and upon filling out a consultation form.
For the purposes of this Privacy Policy sensitive information means the information a client has disclosed to us about their physical and mental health and well-being. Sensitive information will only ever be used for providing services to clients. Such information will not be used or disclosed for any other purposes without consent, except in cases when disclosure may be required by law or is necessary to protect the rights or property of The Skin Confidential or to lessen a serious threat to a person’s health or safety. For the purposes of this Privacy Policy sensitive information is a subset of personal information.
Using and Disclosing Your Personal Information Personal Information will be used for the following primary purpose: To fulfil obligations pursuant to a client’s request for, and The Skin Confidential’s agreement to provide services and products To render services to the client; To provide information about products, services and/or special offers; To obtain opinions or comments about products and/or services from members; To record statistical data for marketing analysis from clients. The Skin Confidential may employ other companies or service providers to assist us in providing our services, including (but not limited to) marketing, market research, mail-house services, hosting and product development services, analysis of client lists and/ or consulting services. These third parties may have access to personal information that is needed to perform their specific function. They cannot use that information for other purposes.
The Skin Confidential recognises the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of The Skin Confidential or to lessen a serious threat to a person’s health or safety.
The Skin Confidential takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure business only digital devices or physically stored in locked filing cabinet accessible only by The Skin Confidential.